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	<title>In Case Of Emergency, Read Blog &#187; Preparedness and Business</title>
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	<description>A Citizenâ€™s Eye View of Public Preparedness</description>
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		<title>It&#8217;s Time To Get Business Far More Into Citizen Preparedness: A Win-Win-Win-Win Plan To Raise Public Readiness Using Incentives, Product Marketing Techniques</title>
		<link>http://incaseofemergencyblog.com/2010/09/27/its-time-to-get-business-far-more-into-citizen-preparedness-a-win-win-win-win-idea-to-raise-public-readiness-using-incentives-product-marketing-techniques/</link>
		<comments>http://incaseofemergencyblog.com/2010/09/27/its-time-to-get-business-far-more-into-citizen-preparedness-a-win-win-win-win-idea-to-raise-public-readiness-using-incentives-product-marketing-techniques/#comments</comments>
		<pubDate>Mon, 27 Sep 2010 09:37:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://incaseofemergencyblog.com/?p=11463</guid>
		<description><![CDATA[During hurricane season and National Preparedness Month, state and local emergency management offices in communities around the U.S.Â will often work with private businesses to promote public readiness. Typical is North Carolina County Emergency Management Services hurricane project with the United WayÂ in which:
Stores across the area are hosting a Hurricane Preparedness and Awareness event throughout the [...]]]></description>
			<content:encoded><![CDATA[<p>During hurricane season and <a href="http://www.ready.gov/america/npm10/index.html" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.ready.gov/america/npm10/index.html');">National Preparedness Month</a>, state and local emergency management offices in communities around the U.S.Â will often work with private businesses to promote public readiness. Typical is North Carolina County Emergency Management Services hurricane project with the United WayÂ <a href="http://www.wect.com/Global/story.asp?S=12943215" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.wect.com/Global/story.asp?S=12943215');">in which</a>:</p>
<blockquote><p>Stores across the area are hosting a Hurricane Preparedness and Awareness event throughout the weekend.</p>
<p>There will be tables set up in all stores providing shelter information, preparation checklists, pet needs, as well as special needs and senior citizen registration forms.</p></blockquote>
<p>These types of events with information distribution and registration set up near preparedness supply displays are a net positive as they do bring attention to the subject, the creation/replenishment of some shoppers&#8217; emergency kits and occasionally fundraising for the non-profits. However, they end up being far short of what is necessary. That&#8217;s too bad since there is such great potential for what could be accomplished if the government, non-profit preparedness groups and businesses in the field really focused in a creative, sustained way on what they could do together to address the shortcomings in citizen disaster readiness.</p>
<p>The key is to restructure these kinds of events to give the public far more real, tangible and significantÂ <a href="http://incaseofemergencyblog.com/2010/05/24/virginias-top-preparedness-advisor-says-3rd-annual-tax-free-supplies-holiday-starting-tuesday-has-been-win-win-win-success-for-govt-businesspublic-question-is-whats-keeping-other-states/" >incentives</a> (primarily financial but also logistical, educational and <a href="http://incaseofemergencyblog.com/2010/08/16/at-canadian-red-cross-disaster-dining-cook-off-walmart-store-manager-beats-out-1st-responders-to-become-top-emergency-chef-win-golden-spoon/" >even entertainment</a>) to prepare, which is something that business working with government and non-profits could do as part of an integrated, ongoing marketing campaign. The fact is that when we really want to change social behavior as a nation we do it through <a href="http://incaseofemergencyblog.com/2010/05/25/success-of-new-york-city-nicotine-patchgum-giveaway-program-underscores-role-of-incentives-to-change-social-behavior-on-smoking-preparedness/" >the carrot</a> or <a href="http://www.ots.ca.gov/media_and_research/campaigns/ciot/default.asp" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.ots.ca.gov/media_and_research/campaigns/ciot/default.asp');">the stick</a>. The <a href="http://incaseofemergencyblog.com/2010/06/10/va-red-cross-emergency-kit-nyc-bike-helmet-giveaways-underscore-role-of-carrots-to-increase-citizen-preparedness/" >carrot</a> is the preferable tool for this issue, but it needs to be used. And, thus far, incentives and vegetables have largely been missing from the preparedness effort, which helps explain the lack of progress.</p>
<p>There is a need to design and implement new citizen preparedness campaigns using strategic marketing partnerships between government and business with the goal of significantly increasing public readiness and societal resilience.</p>
<p>My proposal in a nutshell is that marketing campaigns and events be created at a national, state and local level to with government and non-profits working with companies in preparedness-related products businesses to offer major discounts tied to citizens taking actual readiness steps recommended by <a href="http://incaseofemergencyblog.com/2010/08/19/nearing-record-of-partners-national-preparedness-month-in-september-will-highlight-family-communications-plans-new-ways-for-public-to-get-give-disaster-info/" >Ready.Gov</a> and <a href="http://72hours.org/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://72hours.org/');">local emergency management offices.</a></p>
<p>It is a subject that I have thought a lot about, largely because I think that getting private sector far more involved in emergency citizen preparedness is a (maybe &#8216;the&#8217;) key to improving citizen readiness. I have also spoken extensively with government, non-profit and corporate officials about how they might work together on advance preparedness in a way that serves their (and the public&#8217;s) interest.Â My strong feeling is that to do so would not take much more than more attention and focus and would result in a win-win-win-win for those stakeholders and the citizenry.</p>
<p><img style="height: 308px; display: block; position: relative; margin-top: 0px; margin-right: auto; margin-bottom: 0px; margin-left: auto;" src="http://images.news14.com:80/media/2010/8/8/images/walmart_hurricane46fc8a9b-fe07-473f-826a-64478de4c5d2.jpg" alt="" width="426" height="240" /></p>
<p>At last week&#8217;s Red Cross Emergency Social Data Summit, FEMA Administrator Craig Fugate <a href="http://www.c-spanvideo.org/program/295025-2&amp;showFullAbstract=1" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.c-spanvideo.org/program/295025-2&amp;showFullAbstract=1');">underscored the role of the private sector in disasters.</a> &#8220;We have to figure out how leverage government and private sector resources to change outcomes.&#8221;</p>
<p>He said private sector involvement should be seen as a &#8220;bottom line&#8221; issue rather than just a feel-good pr move. That&#8217;s clear after a disaster as companies try to re-open quickly to serve customers in the community. And, that business-case approach should be similarly applied when it comes to advance preparedness. The fact is that the more prepared the public is, the better it is for the private sector.Â Business is key because as Fugate told me last year, &#8220;the bully pulpit is not enough&#8221;.</p>
<p>Government officials realize they need significant private sector involvement to market preparedness to the public, but have been unable to pull such an integrated program together as marketing is not governmentâ€™s expertise. However, public preparedness needs to be developed and marketed as a consumer brand.Â Particularly since Hurricane Katrina, the corporate sector has become far more involved in disaster policy, but it has focused mostly (and often very successfully) on post-event recovery and response. Yet, there has been little attention given to have the private sector help create pre-event initiatives and messaging that would prepare citizens and institutions for emergencies in advance.</p>
<p>Government citizen preparedness campaigns over the past few years have raised awareness but not significantly enough to change societal behavior. This has been due to a lack of reach, frequency and sustainability of the communication, and the publicâ€™s inability or unwillingness to follow the actions recommended. No matter how good and robust the message, behavior will not change unless actions being recommended are made more turn-key, familiar and <a href="http://incaseofemergencyblog.com/2010/06/10/va-red-cross-emergency-kit-nyc-bike-helmet-giveaways-underscore-role-of-carrots-to-increase-citizen-preparedness/" >affordable</a>. Government officials ask the public to buy supplies, make plans and educate themselves without offering them enough assistance to accomplish these not insubstantial tasks (and are asked to do so with <a href="http://incaseofemergencyblog.com/2010/05/25/success-of-new-york-city-nicotine-patchgum-giveaway-program-underscores-role-of-incentives-to-change-social-behavior-on-smoking-preparedness/" >even less incentives than other public sector campaigns provide</a>).</p>
<p>Yet, the current conditions would appear to be auspicious for such an new corporate/government partnership to take on preparedness: theÂ public is interested in becoming more prepared; major corporations are committed to the disaster issue and can offer products, resources and capacity. For them, preparedness provides excellent opportunity to â€˜do good and do wellâ€™ increasing store traffic and selling products while improving community resilience; andÂ non profit preparedness groups, most prominently the American Red Cross, have the experience and credibility to facilitate this partnership. And, as mentioned above, a priority of FEMA Administrator Fugate is to get the private sector involved in a way to &#8220;change outcomes&#8221;.Â Yet focus, coordination and leadership are still necessary â€œto connect the dotsâ€ for each stakeholder.</p>
<p>The range of disaster preparedness products from manufacturing companies that can be involved are endless: Bottled Water, Flashlights;Â Wireless Phones, Radios;Â Energy Bars;Â Canned Food; First Aid Kits. On the retail side, it can involve any store that sells these products, particularly &#8216;big box&#8217; outlets and supermarkets. The campaign would also involve corporate trade groups, such as the <a href="http://incaseofemergencyblog.com/2009/05/18/breaking-news-readygov-red-cross-adding-mobile-phones-to-basic-emergency-preparedness-supply-kit-recommendation/" >Wireless Foundation</a> and <a href="http://incaseofemergencyblog.com/2008/04/18/business-roundtablered-cross-employee-disaster-volunteer-workshop/" >the Business Roundtable</a>, which have been very involved in getting their members involved in disaster issues.</p>
<p>An example of the type of preparedness event I&#8217;m thinking about would include &#8220;In-Store Workshops&#8221; but with significant discounts and giveaways tied to information and actual completion of readiness steps:</p>
<p><strong></strong><em>* Big-Box/Grocery Stores Supply Kit Creation-Replenishment </em>&#8211; This would be similar to the current preparedness in-store events. However, they would be far more involved and would offer consumers more benefits and assistance for coming in. There would be a specific area where employees along with local Community Emergency Response Team (CERT) and Red Cross volunteers would be answering readiness questions.</p>
<p>Advertisements in advance would invite individuals andÂ families come in with emergency communications plans (or fill them out in the store) and in return they would receive a significant discount on supplies or free products (ie. if you purchase a case of bottled water, you would get your emergency supply thrown in). And if a customer signed up to volunteer to CERT or Red Cross Disaster Services volunteer, they would get a bigger discount.</p>
<p>In addition, customers would be provided branded bags so adults &#8212; and kids &#8212; can make/replenish their own &#8216;go-bag&#8217; (if they didn&#8217;t want to buy a pre-made kit). Again, the stores would discount the supplies significantly and CERT, Red Cross and government Â officials would be there to answer questions.</p>
<p><em>* Mobile Phone Retail Outlets </em>&#8211; The mobile communications companies are eager to show their value of their products Â to customers in emergencies so their retail stores would be excellent settings for preparedness events/trainings. Among the activities that could be set up: helping people register for government emergency text/e-mail alerts. I&#8217;d also like to see a event/photo-op with kids teaching their parents about texting and its role in an emergency. Here again, the companies would offer customers extra free text/phone minutes for completing the preparedness steps (I&#8217;d also like to see discounts on extra batteries though the companies do make excellent margins on the extras.)</p>
<p>I also think this setting would be a good place for people to learn about how the role of social media sites like Facebook and Twitter to help people in a crisis. can be very usewith be a place for families and friend also Â and families and friends setting up social media sites, such as Twitter and Facebook, to teach how they can be used before and during emergencies.</p>
<p>Government could also increase the effectiveness of such an initiative by creating tax-free preparedness product periods as <a href="http://incaseofemergencyblog.com/2010/05/24/virginias-top-preparedness-advisor-says-3rd-annual-tax-free-supplies-holiday-starting-tuesday-has-been-win-win-win-success-for-govt-businesspublic-question-is-whats-keeping-other-states/" >Virginia and Louisiana</a> have (and <a href="http://incaseofemergencyblog.com/2009/01/19/tax-free-preparedness-supplies-legislation-suggested-by-this-blog-is-reintroduced-in-new-york-state-house-to-mark-911-katrina-anniversaries/" >we&#8217;re trying to do here in New York</a>), which add more financial incentives, increase store buy-in and garner more media attention for preparedness.</p>
<p>The key is to pull all of these stakeholders together &#8212; connecting the information with accessible, useful and affordable products along with expert and peer-to-peer guidance &#8211;in a sustained, integrated way. I will be continuing to work on these partnership ideas and would be interested in any thoughts from readers.</p>

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		<title>As Nation Marks 9/11 Anniversary, 20 Ideas To Improve Citizen Preparedness &amp; Engagement</title>
		<link>http://incaseofemergencyblog.com/2010/09/13/as-nation-marks-911-anniversary-20-ideas-to-improve-citizen-preparedness-engagement/</link>
		<comments>http://incaseofemergencyblog.com/2010/09/13/as-nation-marks-911-anniversary-20-ideas-to-improve-citizen-preparedness-engagement/#comments</comments>
		<pubDate>Tue, 14 Sep 2010 01:15:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<guid isPermaLink="false">http://incaseofemergencyblog.com/?p=12285</guid>
		<description><![CDATA[As the U.S. marks the ninth anniversary of 9/11, I wanted to post some ideas that I think would help raise citizen preparedness and engagement. The recommendations come from discussions that I have had with people involved in all aspects of the issue, my own experiences as a parent and CERT member in New York [...]]]></description>
			<content:encoded><![CDATA[<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">As the U.S. marks the ninth anniversary of 9/11, I wanted to post some ideas that I think would help raise citizen preparedness and engagement. The recommendations come from discussions that I have had with people involved in all aspects of the issue, my own experiences as a parent and CERT member in New York City, as well as from the input I have received from blog readers over the past couple of years.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">The Obama AdministrationÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2009/07/29/in-ny-speech-napolitano-says-for-too-long-weve-treated-the-public-as-a-liability-to-be-protected-rather-than-an-asset-in-our-nations-collective-security-promises-to-be-engaging-and-empowe/" >has said that public readiness</a> is a priority andÂ <a href="http://www.dhs.gov/ynews/speeches/sp_1284133372649.shtm" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.dhs.gov/ynews/speeches/sp_1284133372649.shtm');">has taken steps to strengthen the involvement of Americans in their own homeland security</a>. <a href="http://incaseofemergencyblog.com/2010/05/13/fema-official-says-citizen-preparedness-numbers-are-very-concerning-discusses-efforts-to-strengthen-community-resilience/" >However, officials acknowledge</a> that there is still a ways to go. I present these proposals to help move forward citizen preparedness on a local, state and national level. I hope these suggestions can be a useful addition to the policy discussion and have submitted it to the <a href="http://incaseofemergencyblog.com/2010/09/09/last-two-days-to-contribute-to-femas-online-national-dialogue-on-preparedness-local-state-tribal-federal-preparedness-task-force-report-will-be-released-next-month/" >Federal Preparedness Task Force</a>. As always, I welcome your feedback:</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>1) CREATE CITIZEN PREPAREDNESS TASK FORCE</strong> â€” The lack of progress to date on public readiness and engagement underscores the need to develop new ways of approaching the issue. DHS Secretary Napolitano should create a Citizen Preparedness Outreach Task Force to assess the current state of public readiness and work on developing new approaches. At present, there is no clear social education analog to civilian emergency preparedness that can be easily pulled off the shelf so it will take some work to develop an effective program.Â In fact, the Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism in its final report recommended the Administration make citizen engagement a priority. ButÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2009/03/09/informing-public-on-potential-threats-is-urgent-priority-wmd-commission-chair-bob-graham-says-in-interview/" >Chairman Bob Graham told me that the â€˜WMD Commissionâ€™ did not did not find anything suitable it could recommend</a>, and that something new has to be developed.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>2) BETTER DEFINE WHAT IT MEANS TO BE &#8220;PREPARED&#8221; &#8220;READY&#8221; AND/OR &#8220;RESILIENT&#8221;</strong> â€” An American Red Cross survey indicated that 93% of Americans are not prepared for disasters. The truth is that no one can be fully prepared, but there is a need to offer the public a clearer definition â€” including a minimum level â€” of preparedness. That might include creating a family communications plan and storing tangible supplies but also knowing more about potential threats that every American should know. That doesnâ€™t mean overwhelming people with too much information, but making sure they are at least familiar with some basics. (For example, the first time citizens hear about a â€˜dirty bombâ€™ from government officials should not be in the moments after one has been exploded.) In addition to the content questions, there is also a word meaning issue to deal with as well.Â The Obama Administration has been emphasizingÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2010/06/03/new-obama-national-security-strategy-includes-citizen-role-in-resilient-nation-specifics-on-informingengaging-public-still-to-come/" >the concept of societal resilience</a>. Should emergency management officials be talking about citizenÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2010/05/13/fema-official-says-citizen-preparedness-numbers-are-very-concerning-discusses-efforts-to-strengthen-community-resilience/" >resilience</a> in their communitiesÂ rather than preparedness or readiness?</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>3) SUPPORT &amp; REPORT ON STATE/LOCAL PREPAREDNESS EFFORTS</strong> â€” Provide adequate seed money for state and local government to bolster civilian preparedness programs and link the grants to performance. Encourage authorities to report publicly on their level of citizen preparedness and create metrics for better measuring civilian readiness. Find interested governors to take on leadership roles and create pilot models in their states. There is a need to employ both â€œbottom/upâ€ and â€œtop/downâ€ approaches to disaster preparedness combining state, local and community leadership and citizen involvement with federal commitment and focus. Ensure that government authorities can competently respond to disasters but also more strongly emphasize the need for the public and local communities to be prepared and self-reliant, particularly in the first 72 hours after a disaster.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>4) HIGHLIGHT &amp; SPREAD MODELS FROM AROUND U.S. &amp; OTHER COUNTRIES</strong> â€” There is a need to help promote and implement best practices from communities around the U.S. and draw, where applicable, particularly from British and Israeli experiences. One model may be the United Kingdomâ€™sÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2009/03/25/new-uk-government-report-says-threat-of-wmd-attack-increasing-part-of-effort-to-educate-british-public-on-threats-risk/" >National Risk Register</a>, which sets out publicly the governmentâ€™s assessment of the likelihood and potential impact of a range of different public health, natural and terrorist risks. It is designed to increase awareness of the kinds of risks the UK faces, and encourage individuals and organizations to think about their own preparedness. The Register also includes details of what the Government and first responders are doing to prepare for those emergencies and the role of citizens in those plans</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>5) USE &#8216;CARROTS&#8217; TO CHANGE PUBLIC BEHAVIOR </strong>â€“Â ProvideÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2009/09/10/tax-free-preparedness-bill-prompted-by-the-blog-would-mark-911-candidate-adds-idea-to-his-campaign-platform/" >a tax write-off for citizens to buy preparedness-related products</a> as a way to promote participation and to signal governmental commitment. Encourage states to create <a href="http://incaseofemergencyblog.com/2010/05/24/virginias-top-preparedness-advisor-says-3rd-annual-tax-free-supplies-holiday-starting-tuesday-has-been-win-win-win-success-for-govt-businesspublic-question-is-whats-keeping-other-states/" >tax-free periodsÂ as is being done in Virginia</a> and Louisiana (<a href="http://incaseofemergencyblog.com/2009/01/19/tax-free-preparedness-supplies-legislation-suggested-by-this-blog-is-reintroduced-in-new-york-state-house-to-mark-911-katrina-anniversaries/" >and has been introduced in the New York legislature)</a>. Also, consider targeting assistance to citizens who cannot afford to prepare.Â The fact is that when we really want to change social behavior as a nation we do it throughÂ <a href="http://incaseofemergencyblog.com/2010/05/25/success-of-new-york-city-nicotine-patchgum-giveaway-program-underscores-role-of-incentives-to-change-social-behavior-on-smoking-preparedness/" >the carrot</a> orÂ <a href="http://www.ots.ca.gov/media_and_research/campaigns/ciot/default.asp" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.ots.ca.gov/media_and_research/campaigns/ciot/default.asp');">the stick</a>. TheÂ <a href="http://incaseofemergencyblog.com/2010/06/10/va-red-cross-emergency-kit-nyc-bike-helmet-giveaways-underscore-role-of-carrots-to-increase-citizen-preparedness/" >carrot</a> is the preferable tool for this issue, but it needs to be used. And, thus far, incentives (and vegetables) have largely been missing from the preparedness effort, which helps explain the lack of progress. Similarly, preparedness disincentives in the law should be removed (ie. in some places, homeowners who retrofit their homes face higher tax assessments.)</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>6) BRING IN BUSINESS TO DEVELOP INTEGRATED &#8216;WIN-WIN-WIN-WIN&#8217; PUBLIC PREPAREDNESS MARKETING CAMPAIGNS</strong>â€“<strong> </strong>Design and roll out a <a href="http://incaseofemergencyblog.com/2010/08/20/its-time-to-get-business-far-more-into-citizen-preparedness-a-win-win-win-win-idea-to-raise-public-readiness-using-incentives-product-marketing-techniques/" >full service preparedness marketing campaign</a> with help from the private and non-profit sectors. Galvanize business to take on disaster preparedness in the same way they have with disaster response, most notably in the aftermath of Hurricane Katrina (ie. big box stores, packaged goods manufacturers, bottled water companies, wireless industry). Work with companies in preparedness-related businesses to offer major discounts tied to citizens taking actual readiness steps recommended byÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2010/08/19/nearing-record-of-partners-national-preparedness-month-in-september-will-highlight-family-communications-plans-new-ways-for-public-to-get-give-disaster-info/" >Ready.Gov</a> andÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://72hours.org/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://72hours.org/');">local emergency management offices.</a></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">For example, individuals andÂ families come into &#8216;big box&#8217; stores with emergency communications plans (or fill them out in the store) and in return they would receive a significant discount on supplies or free products (ie. if you purchase a case of bottled water, you would get your emergency supply thrown in for free). And if a customer signed up to volunteer for CERT or the Red Cross Disaster Services, they would get a bigger discount.Â Mobile phone retail stores would be excellent settings for preparedness events/trainings to help people register for government emergency text/e-mail alerts. Iâ€™d also like to see an event/photo-op with kids teaching their parents about texting and its role in an emergency. Here again, the companies would offer customers extra free text/phone minutes for completing the preparedness step.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>7) DONâ€™T BE AFRAID TO TELLÂ TH</strong><strong>E CHILDREN</strong> â€” Put more emphasis on educating young people on preparedness by piggybacking on other related school-based social education efforts, most prominently fire safety. The challenge is the both the decentralization of the nationâ€™s education system and the already high curricula demands on teachers. Yet, an effective fire education program was implemented in the schools beginning in the 1970â€™s, and there would seem to be a perfect fit to integrate a preparedness module into that existing program. The federal government should work with state and local officials as well as fire and education officials to determine how best to accomplish that objective.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">FEMA Administrator Craig Fugate <a href="http://incaseofemergencyblog.com/2010/08/18/fugate-says-fema-is-rethinking-future-of-cert-significant-changes-possible-including-offering-mini-course-to-more-americans-significantly-expanding-youth-training/" >recently suggested expanding</a> the Community Emergency Response Team (CERT) program for young people.Â I believe that a decision to expand CERT-type training in the schools would be welcomed on a bipartisan basis.There should be more public briefings on how personal tech would be helpful in an emergency, before the emergency (including how Twitter, Facebook and one&#8217;s smart phone can be invaluable). Further,Â every governmental preparedness web site should add a cell phone and an extra battery (or other power source) to the basic components of their recommended disaster supply kit. Â Many private companies are working on applications for citizen emergency communications. Those business efforts need to be integrated with official alerts (ie. the new iteration of the Emergency Alert System) and unofficial citizen-based social media (as well as the news media). Both the content and distribution channels of emergency communications are changing and new models need to be developed.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>8 EMBRACE AND ACCELERATE PREPAREDNESS 2.0 </strong>&#8211; There is a need to better inform the public on the potential of 21st century personal technology to prepare for and respond to 21st century emergencies. We must make Americans more aware of the capabilities of the technology at their fingertips (ie. wireless devices, social media sites) in advance and integrate it into disaster planning and response. The public&#8217;s new ability to access and distribute information offers both an opportunity and a challenge to government authorities.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">There should be more public briefings on how personal tech would be helpful in a crisis, before the crisis (including how Twitter, Facebook and one&#8217;s smart phone can be invaluable). Further, every governmental preparedness web site should add a cell phone and an extra battery (or other power source) to the basic components of their recommended disaster supply kit. Many private companies are working on content and distribution applications for citizen emergency communications. Those business efforts can complement official efforts (ie. the new iteration of the Emergency Alert System) and unofficial citizen-based social media (and well as the news media). One hugely promising initiative is CrisisCommons which over the past year has created groups of volunteers throughout the world to bring technology to bear on disaster response issues.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>9) FIND POLITICAL, CELEBRITY PREPAREDNESS SPOKESPEOPLE </strong>&#8211;Â During the time that I have covered the topic of citizen emergency preparedness, one of the most surprising things Iâ€™ve found is that there is no major elected official who has taken the lead on the issue.Â Itâ€™s surprising for a number of reasons: natural disasters and terrorism dominate the headlines and will continue to for the foreseeable future; citizen preparedness is pretty much an unassailable, bipartisan, patriotic and community-building topic; and even the smallest interest in Washington has at least one political champion (but not public preparedness). And,Â <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2009/06/12/new-fema-survey-says-too-many-americans-dont-know-how-to-get-critical-information-or-where-to-go-in-a-disaster-but-dont-think-it-will-happen-in-their-own-community-report-urges-more-public-e/" >with much to do</a>, there is a great opportunity to have a positive policy and political impact.Â To some in the readiness community, the absence of star power on the issue has been one reason for the lack of public attention. Though celebrities have been eager to participate in fundraising efforts after catastrophes like the Haiti effort), there is no big star who is singularly identified as aÂ <a href="http://incaseofemergencyblog.com/2010/08/23/who-should-be-the-celebrity-spokesperson-for-citizen-preparedness-brad-angelina-jack-bauer/" >spokesperson for emergency preparedness.</a></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>10) GIVE THE PUBLIC MORE INFO SO THEY CAN BETTER PREPARE &amp; PARTICIPATE </strong>&#8211; There is a need to better inform the public when it comes to disaster preparedness so they can not only ready themselves and their families but also be part of the policy debate. Let me mention two areas briefly:</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">a)Â <em>Weapons of Mass Destruction (WMD):</em> In its report, the WMD Commission argues that the incoming Administration should make an effort to inform and engage the public on the subject of WMDâ€™s. I agree. And, I suggest officials consider starting that process by defining (or redefining)Â what a WMD actually is. At present, it is mostÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://en.wikipedia.org/wiki/Weapon_of_mass_destruction" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://en.wikipedia.org/wiki/Weapon_of_mass_destruction');">common to define a WMD for the public</a> as a chemical, biological, radiological, and nuclear (or â€œCBRNâ€) weapon.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">The Commission report, however, focuses primarily on the dangers of biological and nuclear terrorism, both of which could be absolutely catastrophic. By contrast, a chemical or radiological (better known as a â€˜dirty bombâ€™) weapon could be very serious but would likely not cause as much lasting damage. In fact, both a chemical and radiological attack would likely be a one-shot event seriously impacting those directly near the event, closer in result to a â€˜traditionalâ€™ terrorist bombing. A nuclear bomb or biological incident, however, could have wide and long-lasting â€˜mass destructionâ€™ impact to humans, property and the society itself. We don&#8217;t want the public &#8212; and the nation as a whole &#8212; to overreact to some threats and underreact to others.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">b)Â <em>Risk</em>: I think it may be one of the most important homeland security subjects for both the government and the public, because it highlights some of the tradeoffs involved in determining how to allocate the nationâ€™s security resources and the role of risk management in making those decisions. This is a debate which should include the public.Â Right now, Americans arenâ€™t engaged in the discussion over the security, financial, logistical and time tradeoffs involved in our own homeland security.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">We need to introduce risk management into homeland security which would lead us to ask and answer important questions: What improves our security and resiliency? And what can be done at a reasonable social and financial cost?Â Those answers should come not only from policymakers but with the guidance of the public itself.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">The public should be asked: How much risk do you want to pay for? How much inconvenience do you want to deal with? These are dilemmas we deal with everyday in our lives; we need to bring that same approach to homeland security and disaster preparedness.Â FEMA&#8217;s Fugate has since his days in Florida made the point that natural hazards turn into natural disasters because of man-made decisions on development, including ubiquitous golf courses: &#8220;You can tee off in Tallahassee and play through to Pensacola,&#8221; he likes to say. Â &#8221;Unless the public understands we need to change where we develop and live, it won&#8217;t matter.&#8221; It is up to elected officials to present those choices, including building codes, levies and insurance incentives.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>11) â€˜SEE AND SAYâ€™ SOMETHING MORE </strong>â€“ Build upon the initial success of â€˜See Something, Say Somethingâ€™ -type citizen information campaigns by <a href="http://incaseofemergencyblog.com/2010/05/05/are-americans-seeing-and-saying-enough-times-square-scare-offers-opportunity-to-assess-improve-publics-role-in-homeland-security/" >providing the public with more specific guidance</a> on how to assist law enforcement and, without giving away sources and methods, offering more feedback on the information they have provided. Law enforcement officials are concerned about societal complacency nine years since 9/11, but have not determined how to communicate to the public a more candid â€“ yet calm and balanced â€“ picture of the threat and how they can best help. The Department of Homeland Security is expanding &#8220;See Something, Say Something&#8221; nationally, which is a positive development. However, there is still a need to better explain to citizens their role, particularly at a local level. One important question is how much of what new information and training given to law enforcement about terrorism prevention should also be provided to the public.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>12) MEDIA SHOULD COVER PREPAREDNESS AS WELL AS DISASTERS </strong>&#8211; While the press does wall-to-wall coverage on natural disasters and has covered practically every aspect of terrorism story closely, it has largely overlooked advance public preparedness. By contrast, during the Cold War, magazines ranging from <em>Life</em> to <em>Modern Farmer</em> dedicated entire issues to civilian readiness. Obviously, the pressâ€™ role is not to serve as a publicity arm of the government, but it is a topic that deserves more attention. And without more media coverage, it will be difficult to break through to the public. One great example of the press as a unique asset is the list of preparedness tips and lessons learned from the disaster survivors thatÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://blog.nola.com/living/2007/06/hurricane_evacuation_tips_the.html" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://blog.nola.com/living/2007/06/hurricane_evacuation_tips_the.html');">was collected by the </a><em><a style="color: #ee2d24; text-decoration: underline;" href="http://blog.nola.com/living/2007/06/hurricane_evacuation_tips_the.html" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://blog.nola.com/living/2007/06/hurricane_evacuation_tips_the.html');">New Orleans Times-Picayune</a></em><em>.</em></p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>13) GOVERNMENT PREPAREDNESS OUTREACH NEEDS TO BE FAR MORE INTERACTIVE &#8212; </strong>Right now, if a member of the public has a question about the preparedness process, there is nowhere to go. And, as someone who does a lot of public outreach on street fairs, radio or in community meetings I hear a lot of questions from average citizens about emergency readiness â€” ie. Shouldnâ€™t buildings have mandatory emergency drills? Shouldnâ€™t everyone have a solar charger in your â€˜go-bagâ€™ to be able recharge a cellphone or radio?Â Shouldnâ€™t you have an evacuation family meeting spot outside of the City in case there is major disaster? In case of an emergency, where should we go for information? The emergency management community on a national, state and local level must overhaul its public information operations to be able to address those questions directly and lead the public through what can be a challenging process to undertake.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>14) &#8216;DO ASK, DO TELL&#8217;: MAKE &#8220;PERSONAL RESPONSIBILITY&#8221; MORE CENTRAL TO PREPAREDNESS MESSAGING &#8212; </strong>Instead of telling people to prepare because it is a responsibility (you need to do this), government has used a softer ask when it comes to trying to get the public to prepare. To me, the it is time to try to do more &#8220;telling&#8221; and less &#8220;asking&#8221;.Â I donâ€™t believe the government should be afraid to explicitly tell the public that each of us can either hinder or help relief efforts by what they decide to do before and during a disaster. And, that itâ€™s up to each of us to choose.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">If indeed preparing for disasters is a responsibility of citizenship (which I think it should be), then it should been positioned that way. PSA&#8217;s saying that people are imperiling the lives of first responders and their fellow citizens, particularly the vulnerable (ie. the elderly, disabled) not to mention your own family might be treated with a little more urgency.Â Another potentially useful messaging approachÂ <a href="http://incaseofemergencyblog.com/2010/08/26/heres-she-comes-miss-preparedness-beauty-pageant-winner-afghanistan-combat-medic-vet-uses-preparedness-as-successful-issue-platform-shows-connection-between-military-service-civilian-d/" >was suggested to me by former Miss Utah Jill Shepherd</a> who used citizen preparedness as her pageant platform. It can (and should) be included in the preparedness pitch that readying yourself and your family for disaster at home is a way civilians can contribute to the nation&#8217;s resilience and complement the work and sacrifice of those serving in the military.Â Preparedness may be the most important contribution most citizens can make to their nationâ€™s security. Not only will civilians likely be the first on the scene of a major emergency, but the nationâ€™s response will only be as strong as the readiness of the weakest link. We have entered the â€˜pro-amâ€™ preparedness era where the government needs to hand off some responsibility and the public needs to take it.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>15) INTEGRATE EMERGENCY PREPAREDNESS INTO OTHER COMMUNITY ISSUES &#8212; </strong>Emergency preparedness is an important issue, particularly during crises. However, it has a better chance of becoming ingrained into American society if it is viewed as part of other preparedness topics that are a more central part of Americans daily life, including public health (immunization), security (Neighborhood Watch), infrastructure and climate change, part and parcel of just being ready for any situation.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">For example, the global warming campaign can and should be a model for civilian emergency preparedness in a variety of ways.Â The two efforts are complementary and should be linked closer together in the publicâ€™s mind â€” and actions. In both, society is being asked to mobilize in order to avert or mitigate potential disasters, and both are part of strengthening the nationâ€™s general national resilience. Yes, global warming has some skeptics, but so does emergency preparedness â€” ironically they are often not the same people which may conveniently add to its complementary synergy.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>16) EXPAND EMERGENCY DRILLING OPPORTUNITIES TO PUBLIC</strong> â€“Increase chances for citizens to participate in disaster drills, which would help people focus on the issue and work through the key questions everyone should ask before a disaster (ie. How will you get information and communicate with your family? Do you know the emergency plan of your childrenâ€™s school?). Most every top homeland security/emergency management official I have interviewed has told me that broader public disaster exercises would be helpful in a number of ways, but there has not been a concerted effort to expand drilling opportunities to the public.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>17) DETERMINE BEST USE OF CIVILIAN DISASTER VOLUNTEERS &#8211;</strong> Craig Fugate said recently that FEMA would be reevaluating the Community Emergency Response Team (CERT). I think that as part of that review government and non profit officials should be looking at how best to recruit and deploy disaster volunteers. Post-9/11 and Katrina &#8212; as well as with international incidents such as Haiti &#8212; there has been great interest among the public to be involved in crisis response. A key question is how that asset should be managed. Should it be the government? The Red Cross? Other non-profits and faith-based institutions? Business? Or a combination of the four? One hugely promising initiative is CrisisCommons which over the past year has created groups of volunteers throughout the world to bring technology to bear on disaster response issues.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">Fugate said that FEMA is considering major changes in the CERT program, including creating a shorter training course which could be offered to more Americans and significantly expanding training for schools and other youth groups in order to better imbed preparedness into society for the long-term. Iâ€™ve always felt that CERT training is less about the skills you learn and more about awareness about the community and the various emergency authorities (and identifying citizen crisis organizers in advance). To me, CERT is just basic citizenship training for the 21st Century, which I think every American should get a chance to receive.Â I might suggest that the smaller reduced curriculum be called something along the lines of â€œCitizen Resilience Trainingâ€.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>18) ESTABLISH AN OFFICIAL PREPAREDNESS DAY</strong> â€” Create a National Preparedness Day to focus public attention before disasters, including briefing citizens, conducting drills, and filling emergency kits. A helpful model is Japanâ€™s Disaster Prevention Day held on September 1st, the anniversary of the catastrophic 1923 Tokyo earthquake. Earlier this month, <a href="http://incaseofemergencyblog.com/2010/09/01/hundreds-of-thousands-of-japanese-citizens-participated-in-their-nations-annual-disaster-preparedness-drills-today-why-isnt-there-a-day-when-americans-do-the-same/" >670,000 Japanese participated in emergency drills</a> around the country. China, since its 8.0-magnitude 2008 Sichuan Province earthquake, has also held twoÂ <a style="color: #ee2d24; text-decoration: underline;" href="http://incaseofemergencyblog.com/2010/05/14/china-holds-special-disaster-preparedness-day-similar-to-japans-u-s-should-follow-suit/" >national disaster prevention days</a> with nationwide drills.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;">If we as a nation feel it is really important for the public to develop emergency plans, it would be far more effective if everyone was doing that at the same time â€” rather than asking individuals to do it on their own. This â€˜preparedness dayâ€™ would also be the time that we all asked the questions about planning then practiced and updated those plans. It would be useful for both responders and the public.Â I might suggest September 11th be made the U.S.â€™s official Day. It would seem to be appropriate to honor the memories of those who died by action, particularly something aimed at making sure America is never as unprepared again.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>19) CREATE CITIZEN PREPAREDNESS OFFICE </strong>â€“ Establishing a national citizen preparedness/resilience office to highlight and help coordinate efforts around the U.S. and ensure citizen preparedness remains a priority. Right now, there is not an identifiable place in the federal government that has responsibility for coordinating the public&#8217;s role in preparedness. Work with American Red Cross to create an effective advocate for the general public on emergency preparedness in the same way disabled and pet groups have done for the disaster needs of their communities over the past several years.</p>
<p style="margin-top: 0px; margin-right: 0px; margin-bottom: 1.5em; margin-left: 0px;"><strong>20) BUNDLE CITIZEN PREPAREDNESS PROPOSALS TOGETHER INTO â€œCITIZEN PREPAREDNESS INITIATIVEâ€ </strong>â€“ For too long, well meaning public preparedness efforts have gotten lost or have been ignored by the public. Thatâ€™s in large part because they have not been packaged and presented as being specifically directed to citizens. But if the government would assemble these small disparate proposals listed above into an overall citizen preparedness package it would have a better chance of getting attention and gaining some traction. Ultimately, making inroads on citizen preparedness is less a matter of money than it is of focus and attention.</p>

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		<title>At Canadian Red Cross &#8220;Disaster Dining&#8221; Cook-Off, Walmart Store Manager Beats Out 1st Responders To Become &#8216;Top (Emergency) Chef&#8217; &amp; Win &#8216;Golden Spoon&#8217;</title>
		<link>http://incaseofemergencyblog.com/2010/08/16/at-canadian-red-cross-disaster-dining-cook-off-walmart-store-manager-beats-out-1st-responders-to-become-top-emergency-chef-win-golden-spoon/</link>
		<comments>http://incaseofemergencyblog.com/2010/08/16/at-canadian-red-cross-disaster-dining-cook-off-walmart-store-manager-beats-out-1st-responders-to-become-top-emergency-chef-win-golden-spoon/#comments</comments>
		<pubDate>Mon, 16 Aug 2010 17:32:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
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		<category><![CDATA[Canadian Red Cross]]></category>
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		<category><![CDATA[Jen Mayville]]></category>
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		<description><![CDATA[Readers of this blog know I am a sucker for creative, fun preparedness events that involve business, community groups, government and the public &#8212; and also educate on emergency readiness.
Thursday&#8217;s Canadian Red Cross &#8220;Disaster Dining&#8221; contest &#8212; in which competitors had 30 minutes to prepare their best dish using only foods that would be found [...]]]></description>
			<content:encoded><![CDATA[<p>Readers of this blog know I am a sucker for creative, fun preparedness events that involve business, community groups, government and the public &#8212; and also educate on emergency readiness.</p>
<p>Thursday&#8217;s Canadian Red Cross <a href="http://redcrosstalks.wordpress.com/2010/08/12/disaster-dining-photos/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://redcrosstalks.wordpress.com/2010/08/12/disaster-dining-photos/');">&#8220;Disaster Dining&#8221; contest</a> &#8212; in which competitors had 30 minutes to prepare their best dish using only foods that would be found in an emergency preparedness kit &#8212; fits that bill.Â The Toronto event launched a 3-week in-store campaign at Walmart in support of Canadian Red Cross local disaster relief operations.</p>
<p>When all the food had been tasted, Walmart District Manager Eeva Jalo took home (or to her office) the coveted 1st annual Golden Spoon award. Her dish &#8212; a combination of salsa, tuna, chickpeas, parsley, and cayenne and black pepper &#8212; beat out a group of aspiring top disaster chefs with a number from the first responder community.Â TheÂ <a href="http://redcrosstalks.wordpress.com/2010/08/13/meals-for-any-disaster/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://redcrosstalks.wordpress.com/2010/08/13/meals-for-any-disaster/');">other &#8212; apparently tasty Â &#8211; entries</a> included Chief of Emergency Management Ontario Dan Hefkey&#8217;s &#8216;Tex-Mex&#8217; corn, crab and salsa filling in a soft taco shell.</p>
<p><img style="background-image: none !important; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: transparent !important; vertical-align: middle; max-height: 410px; padding: 0px !important; border: 0px initial initial;" src="http://redcrosstalks.files.wordpress.com/2010/08/dd-winner.jpg?w=428" alt="" align="middle" /></p>
<p><strong>Walmart District Manager Eeva Jalo shows her prestigious Golden Spoon award.</strong></p>
<p>The idea for the competition came from a Red Cross staffer, Jen Mayville, who initiallyÂ <a href="http://redcrosstalks.wordpress.com/2010/05/07/disaster-dining-101-all-the-ways-you-can-cook-spam/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://redcrosstalks.wordpress.com/2010/05/07/disaster-dining-101-all-the-ways-you-can-cook-spam/');">held a party</a> &#8220;toÂ experiment to see what sort of dishes we could create in a disaster-type situation. We got together for a dinner party and each made one dish with the following guidelines:Â No electricity could be used in the cooking process,Â No tap water,Â Only non-perishable food.&#8221; The cook-off came out of that evening. The Atlantic Canada chapterÂ <a href="http://incaseofemergencyblog.com/2010/08/05/emergency-top-chef-canadian-red-cross-holds-disaster-dining-cook-off-to-encourage-public-to-create-72-hour-supply-kits/" >held a similar contest</a> earlier this month.</p>
<p><img style="background-image: none !important; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: transparent !important; vertical-align: middle; max-height: 410px; background-position: initial initial; background-repeat: initial initial; padding: 0px !important; border: 0px !important solid #dddddd;" src="http://redcrosstalks.files.wordpress.com/2010/08/walmart-scarborough-event-040.jpg?w=428" alt="" width="300" height="225" align="middle" /></p>
<p><strong>Eeva Jalo&#8217;s Golden Spoon winner was made from tuna, chickpeas, salsa and spices.</strong></p>

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		<title>Virginia Tax-Free Hurricane Preparedness Week Gets Private Sector Marketing Muscle Behind Citizen Readiness</title>
		<link>http://incaseofemergencyblog.com/2009/06/05/virginia-tax-free-hurricane-preparedness-week-gets-private-sector-marketing-muscle-behind-citizen-readiness/</link>
		<comments>http://incaseofemergencyblog.com/2009/06/05/virginia-tax-free-hurricane-preparedness-week-gets-private-sector-marketing-muscle-behind-citizen-readiness/#comments</comments>
		<pubDate>Fri, 05 Jun 2009 10:41:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Preparedness Incentives]]></category>
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		<description><![CDATA[With a new survey reporting that residents of coastal states are unprepared for hurricane season, Virginia held its annual hurricane preparedness tax holiday last week to try to boost civilian readiness in that state. Virginia made a significant effort to promote the week and enlist the private sectorÂ with its marketing capacity and expertise behind citizen [...]]]></description>
			<content:encoded><![CDATA[<p>With a <a href="http://www.pr-inside.com/mason-dixon-poll-reveals-residents-of-r1283079.htm" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.pr-inside.com/mason-dixon-poll-reveals-residents-of-r1283079.htm');">new survey reporting that residents of coastal states are unprepared</a> for hurricane season, Virginia held its annual hurricane preparedness tax holiday last week to try to boost civilian readiness in that state. Virginia made a significant effort to promote the week and <a href="http://incaseofemergencyblog.com/2009/05/22/virginia-louisiana-hurricane-preparedness-sales-tax-holidays-to-take-place-this-coming-week/" >enlist the private sector</a>Â with its marketing capacity and expertise behind citizen preparedness. The state also pitched the week as being <a href="http://incaseofemergencyblog.com/2009/04/15/virginias-preparedness-tax-holiday-opportunity-to-stimulate-public-readiness-and-local-economy/" >a way for Virginians to get some good deals during the recession.</a>Â Estimates say that residents saved $2.3 million on <a href="http://www.tax.virginia.gov/web_pdfs/Exempt_Products.pdf" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.tax.virginia.gov/web_pdfs/Exempt_Products.pdf');">preparedness-related products</a> last weekÂ .</p>
<p>Laura Southard from the Virginia Department of Emergency Management sent me a report from one of its preparedness events which enlisted Radio Disney to reach out to families in a creative way:</p>
<blockquote><p>&#8220;Between the two Radio Disney events Monday, I would say nearly 100 families were reached through a fun, game show-style &#8220;Get Ready Virginia&#8221; event.  Every parent received a goody bag containing Ready Virginia information, including a template for making a family emergency plan, kids&#8217; game sheets, and a flyer listing the hurricane/flood seasonÂ items exempt from sales tax.  This is the first time we have used special events to drive home the need for families to take action, so weÂ are anxious to see how response pans out over the summer and into the fall.  Just look at the faces of all the kids and parents and you can see they had fun.  Interestingly, the kids knew a lot about how to get ready for emergencies.  It will be curious to see if their knowledgeÂ will translate into current family readiness &#8212; or will show up in the next generation.&#8221;</p></blockquote>
<p><img class="reflect" src="http://farm4.static.flickr.com/3394/3595677836_ba89fff21b.jpg?v=0" alt="Tax Free Preparedness Week Family Preparedness Event by you." width="500" height="375" /></p>
<p><strong>Ready Virginia/Radio Disney family preparedness event in Richmond, Virginia tied to the state&#8217;s hurricane preparedness tax holiday week (above).</strong></p>
<p>One of the reasons that I am an advocate of these tax free weeks is that they provide an opportunity for government to get the private sector and their marketing operations involved in public preparedness. For example, in Virginia, &#8216;big-box&#8217; chains Lowe&#8217;s and Target took out full-page ads in Sunday newspapers to promote the readiness week &#8212; a win/win/win for the businesses, the public and government emergency management officials.</p>
<p><a title="Lowe's Tax Free Preparedness Week Ad" href="http://www.flickr.com/photos/25316840@N04/3594881217/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.flickr.com/photos/25316840@N04/3594881217/');"><img class="pc_img" src="http://farm3.static.flickr.com/2452/3594881217_90b2574deb_m.jpg" alt="Lowe's Tax Free Preparedness Week Ad" width="240" height="180" /></a></p>
<p><strong>Full-page Lowe&#8217;s newspaper advertisement promoting Virginia&#8217;s tax free hurricane preparedness supplies week (above).</strong></p>

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		<title>Florida Businesses Lower Prices For Emergency Preparedness Supplies</title>
		<link>http://incaseofemergencyblog.com/2008/06/23/florida-businesses-lower-prices-for-emergency-preparedness-supplies/</link>
		<comments>http://incaseofemergencyblog.com/2008/06/23/florida-businesses-lower-prices-for-emergency-preparedness-supplies/#comments</comments>
		<pubDate>Mon, 23 Jun 2008 21:30:38 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Preparedness and Business]]></category>
		<category><![CDATA[Bill A11206]]></category>
		<category><![CDATA[Florida]]></category>
		<category><![CDATA[Hurricane Preparedness]]></category>
		<category><![CDATA[Jonathan Bing]]></category>
		<category><![CDATA[New York State Tax Free Emergency Preparedness Supplies]]></category>
		<category><![CDATA[Tax Free Supplies]]></category>

		<guid isPermaLink="false">http://incaseofemergencyblog.com/?p=148</guid>
		<description><![CDATA[Thanks to the Hometown Security blog, I saw thatÂ some Florida retailers had voluntarily lowered their prices on emergency preparedness supplies to encourage Floridians to prepare forÂ Hurricane season.
I&#8217;ve been anÂ advocate of gettingÂ the corporate sector far more involved inÂ advance public preparedness, such as providing moreÂ discounts and developing integrated marketing campaigns, so I&#8217;m happy to hear about Florida&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Thanks to the <a href="http://hometownsecurity.blogspot.com/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://hometownsecurity.blogspot.com/');">Hometown Security blog</a>, I saw thatÂ <a href="http://www.wakulla.com/Wakulla_News/State_Government_News/Special_Sales_at_Participating_Retailers_to_Help_Prepare_for_Hurricane_Season_200805275344/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.wakulla.com/Wakulla_News/State_Government_News/Special_Sales_at_Participating_Retailers_to_Help_Prepare_for_Hurricane_Season_200805275344/');">some Florida retailers had voluntarily lowered their prices on emergency preparedness supplies to encourage Floridians to prepare forÂ Hurricane season.</a></p>
<p>I&#8217;ve been anÂ advocate of gettingÂ the corporate sector far more involved inÂ advance public preparedness, such as providing moreÂ discounts and developing integrated marketing campaigns, so I&#8217;m happy to hear about Florida&#8217;s effort.Â One reason this happened is that the State suspendedÂ itsÂ annual &#8220;tax free&#8221; holiday on emergency preparedness supplies this year due to budget cuts.</p>
<p>As readersÂ may remember, <a href="http://incaseofemergencyblog.com/2008/05/26/go-bagemergency-supplies-tax-holiday-legislation-introduced-in-new-york-state-assembly/" >IÂ have been pushingÂ my state of New York to adopt a tax free holiday on emergency supplies to coincide with the anniversaries of 9/11 and Katrina </a>. And last month,Â my localÂ <a onclick="pageTracker._trackPageview('/outbound/article/assembly.state.ny.us');" href="http://assembly.state.ny.us/mem/?ad=073" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://assembly.state.ny.us/mem/?ad=073');"><span style="color: #ee2d24;">Assemblyman Jonathan L. Bing</span></a>Â introduced legislationÂ to that effectÂ in the <a onclick="pageTracker._trackPageview('/outbound/article/assembly.state.ny.us');" href="http://assembly.state.ny.us/leg/?bn=A11206" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://assembly.state.ny.us/leg/?bn=A11206');"><span style="color: #ee2d24;">State Assembly as Bill A11206</span></a>.</p>
<p>In addition to the tax incentive,Â state and local governments should be more aggressivelyÂ working with the business communityÂ toÂ createÂ marketing partnerships makingÂ preparedness supplies more accessible and less expensive. TheseÂ are win-win opportunities that will increase civilian preparedness while building traffic and sales for the stores and suppliers. TheÂ Florida initiative is aÂ good start.</p>
<p>Btw, I&#8217;ve added theÂ <a href="http://hometownsecurity.blogspot.com/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://hometownsecurity.blogspot.com/');">Hometown Security</a>Â to my blog roll. ItÂ describes itself asÂ &#8221;Homeland Security news with a localÂ focus,&#8221;Â which means there is a lot ofÂ news on community and citizen preparedness like the story I linked to above. Written by John Bowen,Â a Senior Fellow at the National Institute for Strategic Preparedness (<a href="http://www.nisp.us/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.nisp.us/');">NISP</a>), Hometown SecurityÂ offersÂ consistently interesting content. I recommend you checking it out atÂ <a href="http://hometownsecurity.blogspot.com/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://hometownsecurity.blogspot.com/');">hometownsecurity.blogspot.com/</a></p>

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		<title>Business Roundtable/Red Cross Employee Disaster Volunteer Workshop</title>
		<link>http://incaseofemergencyblog.com/2008/04/18/business-roundtablered-cross-employee-disaster-volunteer-workshop/</link>
		<comments>http://incaseofemergencyblog.com/2008/04/18/business-roundtablered-cross-employee-disaster-volunteer-workshop/#comments</comments>
		<pubDate>Fri, 18 Apr 2008 13:32:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Preparedness and Business]]></category>
		<category><![CDATA[Business Roundtable]]></category>
		<category><![CDATA[Partnership for Disaster Response]]></category>
		<category><![CDATA[Red Cross]]></category>
		<category><![CDATA[Speech]]></category>
		<category><![CDATA[Workshop]]></category>

		<guid isPermaLink="false">http://incaseofemergencyblog.com/2008/04/18/business-roundtablered-cross-employee-disaster-volunteer-workshop/</guid>
		<description><![CDATA[On Wednesday, I had the terrific opportunity to be the moderator at a very interesting and spirited workshop held at the American Red Cross headquarters in Washington, D.C.
The workshop, &#8220;Training Your Employees to Volunteer During A Disaster&#8221; was sponsored by the Business Roundtable&#8217;s Partnership for Disaster Response along with the Red Cross.
The Partnership for Disaster [...]]]></description>
			<content:encoded><![CDATA[<p>On Wednesday, I had the terrific opportunity to be the moderator at a very interesting and spirited workshop held at the American Red Cross headquarters in Washington, D.C.</p>
<p>The workshop, <a href="http://www.respondtodisaster.com/mambo/index.php?option=com_content&amp;task=section&amp;id=21&amp;Itemid=58" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.respondtodisaster.com/mambo/index.php?option=com_content&amp;task=section&amp;id=21&amp;Itemid=58');">&#8220;Training Your Employees to Volunteer During A Disaster&#8221;</a> was sponsored by the Business Roundtable&#8217;s Partnership for Disaster Response along with the Red Cross.</p>
<p>The Partnership for Disaster Response <a href="http://www.respondtodisaster.org/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.respondtodisaster.org/');">(www.respondtodisaster.org</a>) was set up by the Roundtable to expand the private sector&#8217;s disaster response efforts. The goal of this workshop was to highlight best practices and discuss some of the challenges faced by companies developing employee volunteerism programs. The Partnership will be creating a report based on the workshop that will be distributed to businesses across the nation.</p>
<p>Among some of the thoughts expressed during the discussion that I found particularly interesting:</p>
<p>*employees tend to be very supportive of corporate disaster volunteer programs. in fact, they often are very vocal in asking their companies to get involved;</p>
<p>*commitment from the top is crucial, though finding program champions throughout the organization is instrumental in mobilizing and implementing things successfully;</p>
<p>*recognition for employee involvement &#8212; both small and large &#8212; can be very helpful in creating and sustaining these programs;</p>
<p>*aligning incentives and company objectives with the volunteer effort can be key in making the program a success; there isn&#8217;t anything wrong &#8212; and in fact it is optimal &#8212; to make these efforts as much a win-win-win for the company, the non-profit and the beneficiaries;</p>
<p>*corporate volunteerism in response to a disaster can help bring together a far flung corporation spread all over the world in a unique way.</p>
<p>There were many other insights and ideas which will be collected in the report to be distributed by the Partnership with the hope of helping other companies develop and expand their own corporate disaster volunteer programs.</p>
<p>One of the most notable examples of employee disaster volunteerism discussed was the Red Cross&#8217; <a href="http://www.redcross.org/news/ch/other/021119ready.html" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.redcross.org/news/ch/other/021119ready.html');">Ready When The Time Comes program</a>. As a CERT member, I recently had the opportunity to see the program up close when I worked with some corporate volunteers from <a href="http://www.nyredcross.org/page.php/prmID/355" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.nyredcross.org/page.php/prmID/355');">the Red Cross in Greater New York</a> at the <a href="http://incaseofemergencyblog.com/2008/03/30/cert-at-the-manhattan-crane-accident/" >recent Manhattan crane accident.</a></p>
<p>It was informative and even inspiring to me to hear about other activities within the private sector. These programs provide models and guidance as the nation continues to figure out ways to best utilize the great asset that is the American people on the crucial challenge of disaster preparedness and response.</p>
<p>Due to the interest and excitement about the topic in the room, the discussion ran right through lunch. As the Roundtable&#8217;s Tom Lehner summed up: &#8220;the sign of a successful workshop is that people don&#8217;t want to leave.&#8221;</p>
<p>Below is a photo of the event:</p>
<p><img class="reflect" src="http://farm4.static.flickr.com/3111/2423095942_a3963546f1.jpg?v=0" alt="" width="500" height="375" /></p>
<p>From left facing the camera: Roger Campbell, National Chair of the Red Cross&#8217; Ready When The Time Comes program; Suzy DeFrancis, the Red Cross&#8217; Chief Public Affairs Officer; Tom Lehner, Business Roundtable&#8217;s Director of Public Policy; myself; Janis Tratnik, W.W. Grainger&#8217;s Senior Director of Global Communications; Erin Ptacek, Grainger&#8217;s Director of Public Affairs; and Miriam Parel, Points of Light&#8217;s Vice President for Strategic Partnerships.</p>
<p>The other panelists not pictured were Antonio Boyd, Hope Worldwide, Jennifer Farland, Fannie Mae; Diane Melley, IBM; and Eileen Sweeney, Motorola.</p>

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		<title>Business Roundtable&#8217;s Partnership for Disaster Response Volunteer Workshop</title>
		<link>http://incaseofemergencyblog.com/2008/04/16/business-roundtables-partnership-for-disaster-response-volunteer-workshop/</link>
		<comments>http://incaseofemergencyblog.com/2008/04/16/business-roundtables-partnership-for-disaster-response-volunteer-workshop/#comments</comments>
		<pubDate>Wed, 16 Apr 2008 09:13:52 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Preparedness and Business]]></category>
		<category><![CDATA[American Red Cross]]></category>
		<category><![CDATA[Business Roundtable]]></category>
		<category><![CDATA[Partnership for Disaster Response]]></category>

		<guid isPermaLink="false">http://incaseofemergencyblog.com/2008/04/16/business-roundtables-partnership-for-disaster-response-volunteer-workshop/</guid>
		<description><![CDATA[Today, I am moderating a workshop, &#8220;Training Your Employees to Volunteer During a Disaster,&#8221;Â sponsored by the Business Roundtable&#8217;s Partnership for Disaster Response being held at the headquarters of the American Red Cross in Washington, D.C.Â 
The event is designed for company representatives from public affairs, human resource management, philanthropy, volunteer programs and disaster response. It will [...]]]></description>
			<content:encoded><![CDATA[<p>Today, I am moderating a workshop, &#8220;Training Your Employees to Volunteer During a Disaster,&#8221;Â sponsored by the Business Roundtable&#8217;s Partnership for Disaster Response being held at the headquarters of the American Red Cross in Washington, D.C.Â </p>
<p>The event is designed for company representatives from public affairs, human resource management, philanthropy, volunteer programs and disaster response. It will feature Business Roundtable members Fannie Mae, IBM and W.W. Grainger.</p>
<p>TheÂ Roundtable&#8217;s &#8220;Partnership for Disaster Response&#8221; <a href="http://www.respondtodisaster.org/" onclick="javascript:pageTracker._trackPageview('/outbound/article/http://www.respondtodisaster.org/');">(www.respondtodisaster.org</a>)Â works to expand and enhance the private sector&#8217;s response to disasters â€“ beyond financial contributions â€“ to accelerate on-the-ground relief and recovery activities following major disasters.</p>
<p>I will report on the workshop later in the day or tomorrow.</p>

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